Quality Standards in the Workplace
QUALITY STANDARDS IN THE WORKPLACE
REGIONAL AUSTRALIAN WORKFORCE DEVELOPMENT “DRIVEN BY LOCAL INDUSTRY & COMMUNITY”
BOOK 1 – Local Government, Civil and Construction, Resources, Mining and Infrastructure
A Commonwealth of Australia project funded by: Department of Education, Employment and Workplace Relations
Materials produced by: Regional Skills Training Pty Ltd
These interactive workbooks were produced by Regional Skills Training and funded by DEEWR (Department of Education, Employment and Workplace Relations) and are intended for free use to any student, RTO or school. Note the work is copyright and should not be reproduced or copied for commercial gain.
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2.1 Introduction and how to use these materials Learning materials, what are these about? Employability Skills Plan and prepare for quality work outcomes What are the basic steps involved in a Quality Management System (QMS) Access, interpret and apply compliance documentation Determine performance indicators for individual workers in line with quality management systems Plan work activities to ensure outcomes are completed What are the documentation processes in the QMS in your workplace Complete relevant quality documentation in accordance with workplace...