1.1 Identify different reasons why people communicate.
First of all it is worth to explain what communication exactly is. One of definitions says that communication is “any act by which one person gives to or receives from another person information about that person’s needs, desires, perceptions, knowledge, or affective states.”
This definition give us all main informations about what communication is. Although it is important to remember that communication is not only verbal, it may take linguistic or non-linguistic forms and body language is important part of communication.
People since the dawn of time are looking for ways to communicate. Main reason of it is need to express their emotions, fears and needs. Most people express themselves by words but some can’t. When someone loses ability to speak they have to find new ways to show how they feel and what they want. That determination to find ways to communicate shows how important part of our lives it is.
Another reason why people communicate is to share ideas and informations. Without successful communication people would not be able to work as a group. It is extremely important in all occupations that involve working with people.
Many people do not realized that communication can be used as a tool to influence other people, this form of communication is commonly called manipulation. Manipulation is used to achieve for personal, economic or political gains.
Communication can be also used to bring out changes in attitudes, motivate people and build loyalty what is which is nowadays widely used in professional work, especially in large corporations.
Last from main reasons to communicate is to give instructions and be able to learn. If peple work together and one of them is more experienced it make it easier if that person will show or tell the other one how to do something to be more efficient and effective.