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Tanglewood Assignment 1 Essay

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Tanglewood Stores and Staffing Strategy 1
Individual Assignment #1






Prepared by: Richard Marx
Prepared for: Leanne Rhymes

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Conestoga College – winter 2013

HRM8060-13W-Sec1
Recruitment and Selection


Table of Contents


Table of Contents 2

Introduction 3

Current Operating Environment 3

Human Resources at Tanglewood 5

Problem Statement 6

Strategic Staffing Decisions 7

Recommendations 12

Appendices 13

Bibliography 14

























Introduction


Background Information

The Tanglewood Department Store chain offers customers a wide selection of brands and service in a variety of departments including clothing, appliances, electronics, and home decor. The company occupies the moderate price segment within the general retail store industry. Tanglewood’s target market is middle and higher-income consumers.

Tanglewood has adopted an “outdoors” theme to differentiate itself from its competitors.   Every store prominently features a large camping and outdoor living section. When we think of a Tanglewood store and their product lines, we think of their signature “simple, elegant, and uncluttered design concepts” (Kammeyer-Mueller 2009, 4).

Founded by best friends Tanner Emerson and Thurston Wood in 1975 and operated as a single store, the store was eventually renamed as Tanglewood in 1984.   A focus on unique and quality merchandise and excellent customer service, along with encouraging employees to participate in decision-making was a successful formula for continual growth and profitability. With the acquisition of several smaller department store chains, Tanglewood’s business continued to grow into the 1990s and new millennium.   And as a result of solid business performance and astute decision-making on the part of management and employees coupled...

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